Official Document

Terms and Conditions roll996 — Complete Platform Usage Guide

This document contains all the rules and conditions governing use of the roll996 platform. Please read it carefully before registering or using any of our services.

Last updated: January 2026
Age Restriction
18 years and above
Jurisdiction
Malaysia
Official Language
Bahasa Melayu
Protection
SSL 256-bit

Important — Please Read Before Using the Platform

By registering or using any part of the roll996 platform, you are deemed to have read, understood, and agreed to be bound by all Terms and Conditions set out in this document. If you do not agree with any part, please stop using the platform immediately. roll996 reserves the right to update these Terms and Conditions at any time without prior notice.

1. General Terms & User Eligibility

The roll996 platform is an online entertainment service intended for adult users. Before using any of our services, you must meet the following eligibility criteria:

  • Minimum Age Requirement: You must be 18 years of age or older. roll996 strictly prohibits underage individuals from registering or using this platform in any form.
  • Legal Capacity: You must have full legal capacity to enter into a binding agreement. Use of the platform must not violate any laws or regulations applicable in your jurisdiction.
  • Personal Account: Each individual is only permitted to hold one roll996 account. Registering multiple accounts using the same or different information is strictly prohibited and may result in the closure of all associated accounts.
  • Accurate Information: All information you provide during registration and throughout your use of the platform must be accurate, complete, and kept up to date. roll996 reserves the right to reject applications or close accounts if false information is detected.
  • Not on Behalf of Others: You agree that your roll996 account is for your personal use only and not on behalf of or for the benefit of any third party.

Important Notice: roll996 conducts a strict age verification (KYC) process. All members are required to submit valid identification documents to confirm eligibility before their first withdrawal is processed.

2. Registration & Account Management

The roll996 account registration process is simple and free. However, there are responsibilities you must uphold throughout the duration of your account ownership:

  • Registration Information: You are required to provide your full name, an active Malaysia mobile number, and a strong password during registration. An email address is optional for additional notifications.
  • Phone Number Verification: An OTP code will be sent to your mobile number for account verification. Accounts not verified within 72 hours will be automatically deleted.
  • Password Security: You are fully responsible for the security of your account password. roll996 recommends using a strong, unique password that is not used on any other platform.
  • KYC Verification: To enable full withdrawals, you are required to complete the KYC process by uploading a copy of your MyKad (front and back) along with a selfie for identity verification.
  • Update Information: You are responsible for ensuring all account information is kept up to date. Any changes to key details such as your name or phone number must be reported to the roll996 support team.
Account Security: If you suspect your account has been accessed without authorization, contact the roll996 support team immediately via 24/7 live chat. We will respond promptly to protect your account.

3. Deposit & Payment Methods

Roll996 supports a variety of popular payment methods in Malaysia to make depositing convenient for you:

  • Available Deposit Methods: DuitNow, FPX (all major Malaysia banks), Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfer.
  • Minimum Deposit Limit: The minimum deposit is MYR 10 for most payment methods. The minimum for certain eWallets may vary — check the deposit section in your account for the latest details.
  • Processing Time: Deposits via DuitNow and FPX are credited in real time. If your deposit is not credited within 15 minutes, please contact customer support with proof of payment.
  • Currency: All transactions on the roll996 platform are conducted in Malaysian Ringgit (MYR). No foreign currency conversion fees are charged.
  • Non-Refundable Deposits: Funds deposited into your roll996 account are non-refundable to the original payment method except under specific circumstances approved by roll996 management.
  • Third-Party Deposit Prohibition: You may only deposit funds from a bank account or digital wallet registered in your own name. Deposits from third-party accounts are prohibited and may result in account suspension.

4. Fund Withdrawal

Roll996 is committed to processing withdrawals quickly and efficiently. The following withdrawal terms apply:

  • Mandatory KYC Verification: Your first withdrawal requires completed KYC verification. This process is a standard security measure to protect your funds.
  • Standard Processing Time: Approved withdrawals are processed within 30 minutes on business days. Withdrawals made on weekends or public holidays may take slightly longer.
  • Minimum Withdrawal Limit: The minimum withdrawal amount is MYR 50 per transaction.
  • Daily Withdrawal Limit: The daily withdrawal limit is MYR 30,000 for standard accounts. VIP members enjoy higher withdrawal limits depending on their membership tier.
  • Withdrawal Methods: Withdrawals may only be made to the same or equivalent payment method used for the deposit, and must be under the same name as the account holder.
  • Bonus Wagering Requirements: Before any withdrawal, all bonuses received must meet the specified wagering requirements (rollover). Withdrawals made before these requirements are fulfilled will result in the relevant bonus being voided.

Fast Withdrawals: roll996 has a consistent track record of processing withdrawals within 30 minutes. If your withdrawal is delayed by more than 2 hours without an stated reason, contact our support team for an immediate review.

5. Bonus, Promotions & Wagering Requirements

Roll996 offers a wide range of bonuses and promotions to add value to your gaming experience. All bonuses are subject to the following conditions:

  • Bonus Eligibility: Each bonus has its own eligibility requirements. Please read the specific terms of each promotion before claiming it. Eligibility criteria include minimum deposit limits, age requirements, and wagering conditions.
  • Wagering Requirements (Rollover): All deposit bonuses must be wagered according to the specified rollover multiplier (typically 5x–20x depending on the bonus type) before a withdrawal is permitted.
  • Bonus Validity Period: All bonuses have an expiry date. Bonuses that are unused or whose wagering requirements are not met within the specified period will expire automatically.
  • Bonus Abuse Prohibition: Any attempt to abuse the bonus system through low-risk wagering techniques, bonus arbitrage, or any method deemed unfair by roll996 will result in bonus cancellation and possible account closure.
  • Non-Transferable Bonus: Bonuses credited to your account cannot be transferred to another user under any circumstances.
  • Promotion Modification Rights: roll996 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

6. General Game Rules

All games offered on the roll996 platform are subject to the following general rules:

  • Final Decisions: All game outcomes generated by the RNG system or live dealers are final and cannot be disputed unless a verified technical error is proven to have occurred.
  • Technical Errors: In the event of a technical disruption or system error during gameplay, roll996 reserves the right to void the affected round and return the wager to the player.
  • Fraud Prohibition: The use of any automated software (bots), exploitation of system vulnerabilities, or any form of cheating is strictly prohibited. Violators will face immediate account closure and possible legal action.
  • Player Collusion: Any form of cooperation or collusion between players to manipulate game outcomes is strictly prohibited.
  • Game Records: All game records are stored in the roll996 system and may be referenced for dispute resolution purposes.

7. Account Security & Personal Information

Roll996 takes the security of every member's account and personal information seriously:

  • Data Encryption: All personal information and transaction data is protected with bank-grade 256-bit SSL encryption. All communication between your device and our servers is fully secure.
  • Two-Factor Authentication (2FA): We recommend all members enable 2FA for added security. Withdrawals exceeding certain limits will automatically require 2FA verification.
  • User Security Responsibilities: You are responsible for keeping your password and login credentials confidential. roll996 will never ask for your password under any circumstances.
  • Suspicious Activity Notice: roll996 will notify you if we detect any suspicious activity on your account via your registered SMS or email.
Your personal information is managed in accordance with our roll996 Privacy Policy. We will not share your information with third parties without your consent, except as required by law.

8. Account Closure, Suspension & Blocking

Roll996 reserves the right to suspend, restrict, or close the account of any user under the following circumstances:

  • Identity or age verification failed, or information provided was found to be false
  • Suspected fraud, money laundering, or other illegal activities
  • Violation of any terms and conditions in this document
  • Multiple account registrations by the same individual
  • Abuse of the bonus or promotion system
  • Disruptive or disrespectful behaviour towards staff or other players
  • Request by the relevant authorities

If your account is closed due to a terms violation, any remaining balance may be withheld pending an ongoing investigation. roll996 will notify you of the outcome within a reasonable timeframe.

You also have the right to close your own account at any time. Contact our support team and we will process the closure request within 24 hours.

9. Responsible Gaming

Roll996 is committed to promoting responsible and safe gaming. We provide a range of tools to help members manage their playing habits:

  • Self-Imposed Deposit Limit: You can set daily, weekly, or monthly deposit limits from your account settings.
  • Loss Limit: Set a maximum loss limit for a specified period to keep your spending in check.
  • Session Time Limit: Limit the time you spend in a single session to maintain a healthy balance.
  • Self-Exclusion: If you feel the need to take a break from playing, whether temporarily or permanently, a self-exclusion option is available ranging from 7 days to lifetime.
  • Self-Assessment: We provide a self-assessment tool to help you determine whether your playing habits are healthy.
If you or someone you know is experiencing gambling-related issues, please visit the Responsible Gaming us for relevant help resources and support.

10. Disclaimer & Limitation of Liability

The roll996 platform is provided "as is" without any express or implied warranties regarding suitability, reliability, or continuous availability. To the extent permitted by law:

  • Roll996 is not liable for any financial losses arising from the use of the platform, including unexpected wins, betting losses, or technical issues
  • Roll996 does not guarantee that the platform will always be free from disruptions, errors, or security breaches
  • Any decision to play and the amount wagered are entirely the user's own responsibility
  • Roll996's liability will not exceed the total amount you have deposited in the 30 days preceding the claim.

11. Amendment of Terms & Conditions

Roll996 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time at its sole discretion. Amendments will take effect immediately upon being published on the platform.

We will endeavour to notify members of significant changes via in-platform notifications or their registered email. Continued use of the roll996 platform after amendments take effect constitutes acceptance of the revised terms.

It is your responsibility to review these Terms and Conditions periodically. The "Last Updated" date at the top of this page indicates when the most recent amendment was made.

12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the roll996 platform, our team is ready to assist you:

  • Live Chat: Available 24/7 within the roll996 platform — the fastest way to get immediate assistance
  • Support Email: [email protected] — response within 24 hours on business days
  • Telegram: Contact our support team via Telegram for assistance in Bahasa Melayu
  • FAQ: Visit the roll996 FAQ for answers to frequently asked questions

Response Time: Live chat queries are typically answered within 5 minutes. Formal complaints submitted via email will be investigated and responded to within 3 business days.

Protections You Receive as a roll996 Member

Our Terms and Conditions are more than just rules — they are a guarantee of protection for you.

Your Funds Are Safe & Protected

Member funds are held in an account separate from the company's operating funds. 256-bit SSL encryption protects every financial transaction you make on roll996.

Withdrawals Guaranteed Within 30 Minutes

Roll996 is committed to processing approved withdrawals within 30 minutes — this is not just a promise, it is our operational standard.

Fair Play Guaranteed

All RNGs used by our game providers have been independently audited by internationally accredited bodies. Every outcome is completely random.

24/7 Bahasa Malaysia Support

The roll996 support team operates 24/7 and communicates in Bahasa Melayu. No need to worry about language barriers when seeking assistance.

Responsible Gaming Tools

Deposit limits, loss limits, session time limits, and self-exclusion — all gaming management tools are available free of charge to every roll996 member.

Clear & Transparent Terms

We believe in full transparency. All bonus terms, withdrawal limits, and platform rules are clearly stated and accessible at any time.

Read & Understood Our Terms? Register Now

By registering, you agree to the roll996 Terms and Conditions. Enjoy over 1,000 games on a safe, fair, and entertaining platform.

Bahasa Melayu